Privacy Policy

DSTLA ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit or make a purchase from www.dstla.nl (the "Site"). By using the Site, you agree to the terms described in this policy.

Last updated: 4-8-2024

  1. Information We Collect

1.1 Personal Information
When you visit the Site or make a purchase, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit/debit card details, PayPal information, or other payment details.
  • Order Information: Products purchased, order history, and preferences.
  • Device Information: IP address, browser type, time zone, and cookies.

1.2 Non-Personal Information
We may also collect non-personal information that does not identify you directly. This includes browsing behavior, referral sources, and aggregated data.

  1. How We Use Your Information

2.1 To Process Orders
We use your personal information to process and fulfill your orders, including:

  • Processing payments
  • Shipping products
  • Providing order confirmations and updates

2.2 To Improve Our Services
We use data to enhance the Site, improve our products, and personalize your shopping experience. This includes analyzing trends, monitoring site usage, and conducting surveys.

2.3 Marketing Communications
With your consent, we may use your contact information to send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time by clicking the "unsubscribe" link in the email.

2.4 Customer Support
We use your information to provide customer support, respond to inquiries, and handle returns or complaints.

  1. Sharing Your Information

3.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us with:

  • Payment processing
  • Order fulfillment
  • Marketing services
  • Website analytics

These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.

3.2 Legal Compliance
We may disclose your information if required by law, to protect our rights, or to comply with legal processes.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the business.

  1. Cookies and Tracking Technologies

4.1 Cookies
We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small files stored on your device that help us remember your preferences, understand your usage patterns, and deliver relevant content.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of the Site.
  • Performance Cookies: Help us analyze how the Site is used.
  • Functional Cookies: Remember your preferences and enhance your experience.
  • Targeting Cookies: Used to deliver tailored advertising.

4.3 Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

  1. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. Your Rights

6.1 Access and Correction
You have the right to access and correct any personal information we hold about you. If you wish to update or delete your information, please contact us using the details provided below.

6.2 Opt-Out
You can opt out of receiving marketing communications at any time by following the instructions in the emails we send you or by contacting us directly.

6.3 Data Portability
Where applicable, you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  1. Children's Privacy

The Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

  1. International Data Transfers

If you are accessing the Site from outside the Netherlands, please be aware that your information may be transferred to, stored, and processed in the Netherlands, where our servers are located. By using the Site, you consent to this transfer.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on the Site with a new effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@dstla.nl
The Netherlands

By using the Site, you acknowledge that you have read and understood this Privacy Policy.