Delivery

What is the delivery time of DSTLA?

Shipping typically takes 7-14 business days, depending on your location.

At the moment, our products can be pre-ordered. Delivery times for pre-ordered items may vary based on availability and production schedule.

Please note that while we strive to meet these timelines, unexpected delays may occur. We appreciate your patience and will keep you updated on the status of your order throughout the process.

What are the shipping costs?

Shipping costs depend on your location and the total value of your order. For domestic orders within the Netherlands, we offer free shipping on all orders over €75. For orders under this amount, a shipping fee of € 6,95 - € 9,75 will apply.

International shipping rates vary based on the destination and package weight. You can view the exact shipping cost at checkout before completing your purchase. Please note that customs fees or import duties may apply for international orders, which are the responsibility of the customer.

Products

How do I know which size to order?

We recommend checking our size guide, which you can find on each product page. The guide provides detailed measurements for all of our products, helping you choose the perfect fit. If you’re between sizes, we generally recommend sizing up for a more relaxed fit or down for a tighter fit, depending on your preference.

Still unsure? Feel free to reach out to our customer service team with your measurements, and we’ll be happy to help you select the right size!

How do I take care for my activewear?

To ensure your activewear lasts as long as possible, we recommend following these care instructions:

  1. Wash in cold water: Use cold water to preserve the fabric’s elasticity and color.
  2. Gentle cycle: Wash on a gentle cycle to avoid wear and tear.
  3. Use mild detergent: Avoid harsh detergents, fabric softeners, or bleach, as these can damage the material.
  4. Air dry: Lay flat or hang to dry—avoid tumble drying as heat can weaken the fabric and elastic.
  5. Avoid ironing: Most activewear fabrics don’t require ironing, and heat can damage them.

Following these tips will help your gymwear maintain its shape, color, and performance.

Payment

What payment methods do you accept?

We currently accept iDeal, Klarna and Paypal. You can select your preferred payment method at checkout. We hope to increase our payments methods in the near future!

Orders

Can I track my order?

Yes, you can track your order! Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to follow your package’s journey in real-time via our shipping partner’s website.

Simply click on the tracking link in your email, or enter the tracking number manually on the courier’s website. If you experience any issues or need further assistance, our customer service team is always here to help!

Can I change or cancel my order?

We process orders quickly to ensure you receive your items as soon as possible, so there’s only a small window to make changes or cancellations. If you need to modify or cancel your order, please contact our customer service team within 24 hours of placing the order.

Once the order has been processed or shipped, we are unable to make changes or cancel it. In this case, you can return the items after receiving them following our return policy. For further assistance, reach out to our customer service team, and we’ll do our best to accommodate your request!

What is your return policy?

We hope you love your purchase! If you're not completely statisfied, we accept returns according to our return policy.

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